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MM
Mission My Care Now - McDowell
Medical Office Coordinator M
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Based on North Carolina data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,283 / year median in North Carolina
+8% projected growth
Job Description
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Medical Office Coordinator with our McDowell County Outpatient Practices! Job Summary and Qualifications
GENERAL SUMMARY OF DUTIES
The primary responsibilities of the Medical Office Coordinator is to direct, plan and coordinate the operations of the clinical and front office functions of a practice while ensuring patient satisfaction.SUPERVISOR
Practice ManagerDUTIES INCLUDE BUT NOT LIMITED TO
- Performs select administrative duties.
- Assists front office and clerical staff in developing and implementing short and long-term work plans and objectives.
- Oversees the process to prepare patients for examination and treatment.
- Screens telephone calls for referral to physicians.
- Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary to ensure appropriate staffing levels are maintained.
- Assists with scheduling of tests and treatment.
- Identifies, analyzes, and resolves work problems.
- May assist in the hiring and development of the clerical and clinical staff.
- Ensures office and clinical supply inventory is current, mail is opened and processed, offices are opened and closed according to established procedures.
- Ensures the timeliness and accuracy of patient charge entry into the billing system.
- Assists front office staff with ensuring point-of-service collections are made when applicable.
- Ensures that patients are treated courteously by the office staff and that other visitors are screened and properly directed.
- Replenishes office supplies when necessary.
- Works with other administrative staff to ensure efforts are coordinated and high quality patient care is provided.
- Assists in maintaining patient files, records and other information.
- Compiles and condenses technical and statistical data for reports and records.
- Ensures any patient complaints are handled appropriately.
- Participates in professional development activities. Maintains strict confidentiality.
- Conducts staff meetings regularly Perform other duties as required.