Patient Care Secretary - ED

Job Description Overview Must have knowledge of medical terminology, must be self-motivated, & be able to exercise sound judgment in response to inquiries by patients & visitors. You must be able to prioritize tasks efficiently, concentrate on tasks being performed, & be adaptable to change. Must be able to multi-task. Must be able to perform duties quickly & accurately. Must be computer literate. Responsibilities Assisting patients, answering questions, and greeting them Handling phone calls, call bells, and inquiries, and communicating with other departments, physicians, and guests Managing patient admissions and discharges Coordinating with medical staff to relay important information, and maintaining accurate and up-to-date patient records, ensuring confidentiality Ensure that necessary forms and documentation are completed Support the emergency department by organizing and prioritizing tasks, assisting with patient flow, and maintaining a clean and orderly workspace. Ensuring compliance with regulatory standards and organizational policies Qualifications Completion of high school or its equivalent Knowledge of medical terminology Basic knowledge of computers