A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
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Job Title:
Patient Access Tech II Cost Center:
GPPN Scheduling Job Description:
Position Summary Responsible for coordination of all activities related to patient access including answering all incoming phone calls, scheduling and registration, patient check-in and check-out, routing of patient-related phone calls to the appropriate department and referral management. Minimum Qualifications Education High school diploma or equivalent required and must be 19 years of age. Credentials None Work Environment General private physician office setting. Open office arrangement with some exposure to noise. Occasional lifting of up to 50 lbs. Physical Demands 1. Stand and/or walk frequently. 2. Sit constantly. 3. Lift and/or carry 30 pounds occasionally. 4. Push and/or pull 25 pounds occasionally. 5. Bend, stoop, crawl and squat occasionally. 6. Reach oor to overhead occasionally. 7. Visual acuity, manual dexterity and hand-eye coordination within normal limits. Essential Functions 1. Maintains a thorough understanding of the Registration modules in the Hospital Information System and Document Imaging System in order to pre-register and register patients and well as being able to correct or update database to reflect changes in patient status, patient transfer, newborn admissions, and discharges. After six months of employment, maintains a minimum accuracy rate of at least 99%. 2. Ability to interpret insurance information and insurance cards. 3. Demonstrates proper use of software applications to carry out duties. This would include the chart repository, and order repository. 4. Ability to manage downtime procedures and re-initiation of Hospital Information System and Document Imaging System. 5. Ability to check patient insurance eligibility, though websites. 6. Ability to complete a patient financial screening, to facilitate patient's needs, and financial reimbursement 7. Process patient payments and explain financial reasonability, including but not limited to creation and explanation of a good faith estimate, payment plans and post service payment posting Join us. Join great. Join the dynamic team at Great Plains Health and be a part of something truly exceptional. At Great Plains Health, we embody a culture defined by authenticity, integrity, and a genuine commitment to listening to both our patients and each other. As a member of our team, you'll experience a supportive environment where collaboration is key, and every voice is valued. We work together seamlessly, leveraging our collective strengths to provide the highest quality care to our community. Passion drives us forward, propelling us to constantly strive for excellence in everything we do. If you're seeking a rewarding career in healthcare surrounded by like-minded individuals who share your dedication and enthusiasm, Great Plains Health is the place for you. Come join us and be part of a team that's making a real difference every day.
