A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Great Plains Area Regional Drug Dependency Unit (GPARDDU),
Winnebago, NE Shift:
Clinic works 7 days a week 24/7, shifts will vary depending on the facility needs
Contract Length:
One year with option to extend
Estimated Start Date:
Pending contract award and completion of the onboarding process
Compensation Regular Pay Rate:
$ Weekly stipends: $,246
Benefits:
Health and Welfare:
$/hr (Up to 40 hours worked per week)
PTO:
5 days after 6 months, an additional 5 days at 1 year of service Accrued sick days: 1 hour for every 36 hours worked 11
Paid Holidays:
Following the Government calendar throughout the year Job Description The Medical Support Assistant will perform essential administrative, clerical, and patient coordination duties to ensure smooth daily operations and high-quality patient care delivery within the Great Plains Area Regional Drug Dependency Unit (GPARDDU).
Requirements:
High school diploma or equivalent (G.E.D.)Must have training and at least 24 months of direct patient care experience within the last 48 months Certification in BLS in compliance with the American Heart Association Must have proof of vaccinations and all health requirements set forth by Indian Health Services including but not limited to a PPD or TB Gold, Annual Influenza Vaccination, MMR, Tdap, Varicella, and Hep B Must be able to physically complete all trainings and requirements set forth by
Indian Health Service and Great Plains Area Drug Dependency Unit Responsibilities:
Manage patient check-ins, scheduling, admissions, and discharge tracking for the residential unit Maintain accurate medical documentation, patient charts, and files in the Electronic Health Record (EHR) Coordinate patient data, phone communications, and messages between families, medical staff, and community agencies Verify patient information, tribal enrollment documents, and health coverage program eligibility Handle medical records in strict compliance with HIPAA and Indian Health Service (IHS) privacy regulations Provide helpful, respectful customer service to support patients navigating substance abuse recovery services
