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Tenet Healthcare Corporation
Patient Advocate Representative-Dartmouth Hitchcock
Career Insights for Registrar / Patient Service Representative
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Based on New Hampshire data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$48,148 / year median in New Hampshire
+8% projected growth
Job Description
Position range in Grafton County $44k - $65k Per Year Patient Advocate Representative-Dartmouth Hitchcock
Tenet Healthcare Corporation
Occupation:
Patient RepresentativesLocation:
Lebanon, NH - 03766Job Type:
Full Time (30 Hours or More), Day Shift ShiftPosted:
05/18/2026 Positions available: 1Source:
Tenet Healthcare CorporationWeb Site:
www.tenethealth.com Job #: 2603009747 Job Requirements and Properties Work Onsite Full Time EducationRequired:
High school diploma or equivalent Schedule Full Time Job Description . Job SummaryJOB SUMMARY
Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the Patient Accounting environment. Also responsible for obtaining and completing the Confidential Financial Statement form and assisting patients in the process of applying for any benefits for which they may be eligible.ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.- Conducts interviews with patients and/or family members.
- Records and maintains complete documentation of activities performed on account while in-house and during the Patient accounting cycle.
- Performs financial clearance function including collections. Cancels accounts that have not had any patient cooperation and are not eligible for any programs and prepares accounts for Financial Assistance review.
- Follows up on EES assigned accounts to ensure follow-through on Government application submitted. Develops a working relationship with patients, based on good communication skills, enabling accounts to be processed quickly with government program eligibility.
- Conducts field visits to patient homes for skip tracing and or assisting patient with documents.
- Notifies hospital case management, social services and admissions staff of case screening determinations and outcomes via verbal and written communication.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Working familiarity with the rules and regulations pertaining to Federal, State and County programs
- P/C systems literate including Windows, and Microsoft Outlook, Excel and Word programs
- Ability to work independently
- Excellent oral and written communication skills, as well as the clear understanding of the English language
- Detail oriented, with strengths in dealing with multiple facilities, Supervisors, and Hospital platforms
- Ability to prioritize and manage multiple tasks with efficiency
- Bi-lingual preferred (Spanish) Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment.
COVID-19
vaccination, influenza vaccination, and/or any future required vaccines and screenings.EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.- High School diploma or equivalent
- Minimum 2 years work experience with Social Services or Hospital Admitting or related area
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Ability to sit and work at a computer terminal for extended periods of time
- Must be able to walk through a hospital environment, including across broad campus settings and Emergency Department environments, and visit patients at bedside
- Ability to travel if required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Both Hospital and Office facilities, in direct contact with Patients and Staff OTHER
- Some travel may be required As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide.