Key Responsibilities Patient Registration & Data Entry:

Greeting patients, collecting accurate demographic information, scanning IDs and insurance cards, and ensuring all necessary forms are completed and signed.

Insurance Verification & Authorization:

Verifying insurance eligibility and benefits, identifying primary and secondary plans, communicating financial responsibilities to patients, and initiating/following up on prior authorizations.

Customer Service & Communication:

Providing excellent customer service, addressing patient inquiries, managing wait times, de-escalating difficult situations, and collaborating with clinical staff.

Medical Front Desk Operations:

Managing phone calls, maintaining the front desk area, adhering to HIPAA regulations, and processing patient payments.

General Duties:

Participating in ongoing training, reporting discrepancies, and contributing to a positive team environment. Skills Excellent interpersonal and communication skills. Strong attention to detail for accurate data entry. Compassionate and calm demeanor for stressed patients. Proficiency with computer systems and healthcare software. Benefits Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances). Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)). 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1). Short Term Disability Insurance. Term Life Insurance Plan. Required Employment / Compliance Language No recent information on compliance language requirements. • We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours. • As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. 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