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Cooper University Hospital

Director Patient Access Center

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,301 / year median in New Jersey

+14% projected growth

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Job Description

About Us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description In collaboration with senior leaders, the Senior Director spearheads the delivery of an exceptional experience to the patients, customers, and physicians that contact the Access Center. Oversees the processes and procedures that appropriately support Cooper's mission while upholding its brand, vision, values, and culture. Provides for smooth communication and issues resolution related to physician protocols, desired scheduling practices, and the overall relationship between the Access Center and the medical disciplines it serves. Experience Required Minimum of five years recent and progressive managerial experience in a clinical setting. Demonstrated competence in administration, education and clinical nursing practice. Demonstrates understanding of the social, political, and economic influences affecting health care programs. Demonstrates the ability to communicate effectively and work collaboratively. Education Requirements Bachelor's Degree, Master's Degree preferred License/Certification Requirements Current RN licensure in State of New Jersey. Salary Min ($) USD $52.00 Salary Max ($) USD $86.00

Benefits

  • Professional Development
  • Health Insurance
  • Dental Insurance
  • Vision Insurance