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MA
Michael Aaron Staffing
Medical Office Assistant
Career Insights for Registrar / Patient Service Representative
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Based on New Jersey data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$47,301 / year median in New Jersey
+14% projected growth
Job Description
Job Summary Medical Front Desk needed for healthcare facility located in the East Windsor, NJ. Expedites patient care by scheduling patients' appointments accurately and efficiently. Greet patients and assist them with checking in for their appointment Answers telephone calls in the scheduling queue in a timely manner. Supports Lead in achieving departmental standard for wait times, work times, and abandonment rate. Verifies insurance contract requirements when scheduling exams and reminds the patient of these requirements. Verifies all patient demographic information. Accurately schedules exams for the proper needs Effectively explains preps (actions a patient must take for a proper exam) to the patient, using terms the patient can understand. Verifies patient understands all prep instructions. Provides back up to Scheduling clerical support responsibilities, such as clearing right fax and batching scripts into system, verifying out-going faxes are successful and calling offices when clarification is needed. Interfaces with Lead regarding any and all departmental concerns. Attends staff meetings regularly and follows all company policies and procedures. Customer Service skills are a must. Must be comfortable working independently. If you are interested in learning from the best
- grow your career in healthcare aand be part of a stable and growing healthcare organization; this is your job.
- please email your updated resume in a Microsoft word document; along with the best time to discuss this position. Schedule
- Monday through Thursday
- 11:30am
- 8pm and Saturday
- 6:30 am
- 2:30 pm High School Diploma or GED required.