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Michael Aaron Staffing

Medical Office Assistant

Career Insights for Registrar / Patient Service Representative

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Based on New Jersey data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,301 / year median in New Jersey

+14% projected growth

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Job Description

Job Summary Medical Front Desk needed for healthcare facility located in the East Windsor, NJ. Expedites patient care by scheduling patients' appointments accurately and efficiently. Greet patients and assist them with checking in for their appointment Answers telephone calls in the scheduling queue in a timely manner. Supports Lead in achieving departmental standard for wait times, work times, and abandonment rate. Verifies insurance contract requirements when scheduling exams and reminds the patient of these requirements. Verifies all patient demographic information. Accurately schedules exams for the proper needs Effectively explains preps (actions a patient must take for a proper exam) to the patient, using terms the patient can understand. Verifies patient understands all prep instructions. Provides back up to Scheduling clerical support responsibilities, such as clearing right fax and batching scripts into system, verifying out-going faxes are successful and calling offices when clarification is needed. Interfaces with Lead regarding any and all departmental concerns. Attends staff meetings regularly and follows all company policies and procedures. Customer Service skills are a must. Must be comfortable working independently. If you are interested in learning from the best
  • grow your career in healthcare aand be part of a stable and growing healthcare organization; this is your job.
  • please email your updated resume in a Microsoft word document; along with the best time to discuss this position. Schedule
  • Monday through Thursday
  • 11:30am
  • 8pm and Saturday
  • 6:30 am
  • 2:30 pm High School Diploma or GED required.
Two years related medical work experience preferred. Must be able to physically assist patients into wheel chairs and onto imaging tables. Must be able to lift up to 20 pounds. Demonstrated proficiency with computer technology. Ability to handle multiple tasks on a timely basis and work in a team environment. Excellent verbal and written communication skills. Demonstrated ability to speak effectively and present a pleasant, profession demeanor/image during telephone conversations or in person. Adherence to follow established procedures and make sound decisions based on those procedures. Ability to handle sensitive and confidential information according to policy.
Job Type:
Full-time Pay:
From $19.00 per hour
Experience:
Customer service: 1 year (Required) Medical terminology: 1 year (Required) Computer skills: 1 year (Required) Ability to
Relocate:
East Windsor, NJ 08520: Relocate before starting work (Required)
Work Location:
In person