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Elite Wellness & Sports Medicine Center

Bilingual Front Office Coordinator Medical Office

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,301 / year median in New Jersey

+14% projected growth

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Job Description

Schedule:
Monday-Thursday:
9:00 AM-2:00
PM Friday:
9:00 AM-3:00 PM We are looking for a dependable, energetic and highly organized Bilingual Front Office Coordinator to join our busy chiropractic and physical therapy office. This is not a position for someone who wants a slow-paced desk job. Our front office requires someone who enjoys staying productive, helping patients and coworkers, learning new technology, and taking initiative when something needs to be done. Responsibilities Greet and assist patients in a friendly, professional manner Answer incoming calls and take complete, accurate messages Schedule, reschedule and confirm appointments Make patient and physician-office follow-up calls Assist with new patient referrals Collect and review patient paperwork for completeness Scan and route documents appropriately Communicate important information to providers and staff Help keep the front office organized and running efficiently Assist coworkers and patient flow as needed What We're Looking For Fluent English and Spanish required Excellent attendance, punctuality and reliability Strong customer service and communication skills Very comfortable with computers and technology Able to read and follow written instructions carefully and accurately Able to learn new software and workflows quickly Strong attention to detail Able to multitask and prioritize while being interrupted Team-oriented and willing to help wherever needed Self-motivated and productive without needing constant direction Able to recognize what needs to be done and take appropriate initiative Professional, positive and comfortable working in a fast-paced environment Interested in a stable, long-term position Medical office experience is helpful but not required . We are willing to train the right person who is reliable, technologically capable, organized and eager to learn. This is a permanent, in-person position. Please apply only if you can reliably work the entire posted schedule on an ongoing basis.
Pay:
$21.00 - $24.00 per hour Expected hours: 26.0 per week Application Question(s): This is a permanent, in-person position with a set schedule of Monday-Thursday 9:00 AM-2:00 PM and Friday 9:00 AM-3:00 PM. Are you able to reliably work this entire schedule on an ongoing basis? Please list the computer programs, scheduling systems, electronic medical records, email platforms, or other office software you have used and briefly describe what you used them for.
Please read carefully:
A patient calls at 10:30 AM to cancel her 1:00 PM appointment today because she is sick. She would like to reschedule for Friday. In 2-3 sentences, explain exactly what you would do. Please include the word "Friday" in your response. You have completed your immediate tasks, no patients are waiting, and the phone is not ringing. What would you do next?
Language:
Spanish (Required) Shift availability: Day Shift (Required)
Work Location:
In person