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Monmouth Medical Center - Southern Campus

Patient Access Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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Based on New Jersey data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,301 / year median in New Jersey

+14% projected growth

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Job Description

Req #: 0000255746
Category:
Revenue Cycle and Patient Access Status:
Full-Time Shift:
Evening Facility:
Monmouth Medical Center•
Southern Campus Department:
Emergency Dept Access Service Pay Range:
$20.63•$25.71 per hour
Location:
600 River Road, Lakewood, NJ 08701
Job Title:
Patient Access Representative Location:
MMC Southern Campus Department Name:
Emergency Dept Access Service Req #: 0000255746
Status:
Hourly Shift:
Evening Pay Range:
$20.63•$25.71 per hour
Pay Transparency:
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. ob
Overview:
The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative provides a safe and secure environment for the patient during the registration process. The Patient Access Representative ensures accuracy and thoroughness in collecting and documentation of the patient's demographic and insurance information, and utilizes the technology available to complete the registration.
Qualifications:
Required :
High School Diploma required
Preferred :
Customer service experience Patient Access experience preferred Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care Medical terminology and computer skills
Scheduling Requirements:
FT Evening Rotating weekends and holidays Essential Functions Responsible to collect co-payments, issues receipts for patients, and reconciles the daily cash within the PFS Department. Directly collects from the patients/families At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! RWJBarnabas Health is an Equal Opportunity Employer