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Atlantic Health System

Medical Office Associate II, Per Diem - 8am-4pm, Orthopedic Surgery, Rockaway

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,301 / year median in New Jersey

+14% projected growth

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Job Description

Principal Accountabilities:
1. Interviews patients for case histories prior to appointments. 2. Schedules and coordinates appointments. 3. Accurately updates and maintains patients' health records. 4. Verifies insurance coverage and assists the billing department with processing claims. 5. Communicates test results to patients when directed by physicians or nursing professionals. 6. Ensures contacting patients regarding appointments, answering billing questions. 8. Assists patients with re-scheduling appointments and other scheduling issues. 9. Performs other related duties as assigned.
Required:
1. High School Diploma or equivalent. 2. 2+ years' administrative experience
Preferred:
1. Associates degree in Medical Office Management, Business, or related field. 2. 1 year of experience in a medical office environment or relevant area.