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SO
State of New Mexico
Long Term Care- Back Up Admissions Coordinator(DOH/NMBHI #13644)
Career Insights for Registrar / Patient Service Representative
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Based on New Mexico data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,697 / year median in New Mexico
+8% projected growth
Job Description
Posting Details Meadows is a long term care traditional nursing home located in Las Vegas, NM. We are dually licensed for 162 beds and have 5 wings - Aspen, Juniper, Mesquite, Evergreen and, Sagebrush. All wings are 36 beds except for Sagebrush which is our 18 bed secured wing for individuals that require a secured environment for their health and safety. This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once. Why does the job exist? This position exist to provide and supplement customer service from our Admissions Coordinator and the Administrative staff in the administration office in a highly professional manner. This position will provide tours, field incoming calls, assist with tour readiness, gather financial/health information in a highly confidential manner and, provide excellent customer service to ensure that all potential residents and their family feel warm and welcome to Meadows How does it get done? This position requires strong organizational and data entry skill to maintain accurate records and support daily operations. The position plays a key role in public relations by providing tours, field incoming calls, assist with tour readiness, gather financial/ health information in a highly confidential manner and, provide excellent customer service to ensure that all potential residents and their family feel warm and welcome to Meadows Who are the customers? All New Mexico Residents that have a need for nursing home care and the staff at Meadows Long Term Care Ideal Candidate All New Mexico Residents that have a need for nursing home care and the staff at Meadows Long Term Care Minimum Qualification High School diploma or equivalent and three (3) months experience working in a hospital setting using medical terminology, processing and maintaining a medical records system, and/or use of Microsoft Office programs and hospital clinical software. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) months may substitute for the required experience. Employment Requirements Must possess and maintain a valid Driver's License Must obtain a Defensive Driving Certificate Working Conditions This position will work in an office setting, will utilize Point Click Care, Word, Excel, Power Point and possibly Avatar as software to complete job tasks. Supplemental Information Do you know what Total Compensation is? Click here