Location:

462 Grider Street Buffalo, NY 🏥

Department:

Oncology - Cancer Care 🕒

Shift:

Full-Time | Monday-Friday, 8:00 AM - 4:00 PM (no more 13 hour days, overnights, or working holidays!) Job Duties Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs. Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed. Verify patient insurance information and process authorizations Assists with patient registration prior to appointment and data entry Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities. Ensures patient confidentiality in compliance with HIPAA regulations Participates in staff development and staff meetings Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Perform other duties assigned by management.

Benefits :

We offer a competitive salary and benefits package. The hiring range is between $17.00-$21.00 per year/hour. Enjoy generous PTO, paid holidays, and top-tier medical coverage with low premiums and full deductible coverage through an HRA-plus dental, vision, life insurance, and great discounts!

Qualifications Education:

High School diploma or equivalency, required

Experience:

1-2 years experience with front desk operations, patient scheduling, phone handling, and customer service, strongly preferred

Skills & Competencies:

Knowledge in Electronic Medical Records (EMR) and other medical office software Strong organizational and time management skills with the ability prioritize tasks Knowledge of medical terminology and basic healthcare procedures Strong customer service skills to provide a positive experience for patients and their families Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 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