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NewYork-Presbyterian

Patient Care Director

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,159 / year median in New York

+17% projected growth

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Job Description

Transformation al Leadership, World-Class Care Patient Care Directors Make It Possible Patient Care Director
  • RN•OR/Perioperative Services•Hudson Valley NewYork-Presbyterian is focused on excellence throughout every stage of care.
Talented leaders like you build on our success each day by engaging staff, driving improvements, and ensuring a positive experience for everyone we serve. Now, you can Make It Possible at NewYork-Presbyterian/Hudson Valley in Cortlandt Manor, NY (Northern Westchester). In this role, you'll oversee the daily clinical operations of the Operating Room and Perioperative Services. Seize this opportunity to become a transformational leader via shared governance at a Magnet designated hospital. Mentor, supervise and evaluate the team to reach their full potential and inspire continued professional growth. Develop and manage budgets, resource allocation and scheduling. Regularly assess unit operations and identify process improvements to enhance the patient experience. You'll also partner with our senior leaders who encourage and support continuous growth in a collaborative environment. Excel as a change agent, and advance initiatives focused on enhancing quality and performance throughout the unit for a variety of patients, ranging from adult to pediatric. Make a footprint in your career and lead our path to explore new and innovative surgical procedures. This is a full time position at NewYork-Presbyterian /Hudson Valley in Cortlandt Manor, NY (Northern Westchester). Preferred Criteria OR and/or Perioperative experience preferred. Leadership experience preferred. Demonstrated leadership competencies. Excellent interpersonal and communication (verbal and written) skills preferred. AORN certification preferred. Required Criteria Bachelor's Degree Nursing required. Master's Degree Nursing required or Master's Degree in related field (if already holds BSN) required. If currently pursuing a Master's Degree, must obtain within 1 year of hire. Minimum of 3 years of clinical experience required. NYS RN license Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today. Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to
NYP. NYP
will not reimburse for travel expenses. __________________ 2026 Best Companies in Healthcare, Biotech & Pharma
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  • Newsweek NewYork-Presbyterian Hospital is an equal opportunity employer.
Salary Range:
$150,000
  • 185,000/Annual It all begins with you.
Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.