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Brooks TLC Hospital System, Inc.

Pt Access Cust Serv Tech

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,159 / year median in New York

+17% projected growth

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Job Description

Pt Access Cust Serv Tech Location:
Brooks Memorial Hospital Location of Job :
US:
NY:
Dunkirk Work Type :
Part-Time Benefit Eligible Shift 9 Job Description Patient Access Technician provides the necessary level of service to improve revenue cycle where it starts in order to achieve increased revenue and enhance customer satisfaction. Responsible to collect personal, medical and financial data from the patient or family and starts the record that will accompany the patient through the medical system. Actively participates in exemplary customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Education And Credentials High School graduate required. Associate degree in a health care related field preferred. CRCR certification or Medical certification in health care related field preferred. Experience 1-2 years in a Medical office setting; Customer Service Skills;Typing and data entry. 2-5 years of experience in Patient Financial services preferred with Bilingual experience,Experience in collections and Experience in Computer applications:
Meditech, PICIS Job Details Department :
BTLC Admissions Standard Hours Bi-Weekly :
45.00
Weekend/Holiday Requirement:
Yes On Call Required :
Yes With Rotation:
Yes Scheduled Work Hours:
Varied Work Arrangement :
Onsite Union Code :
U41 - Brooks SEIU Requisition ID# : 21651
Recruiter :
Vanessa M.
Borowiak Grade :
S4
Pay Frequency :
Bi-Weekly Salary Range:
$20.79-23.55 Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. Brooks-TLC Hospital System's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Brooks -TLC Hospital System envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Brooks-TLC Hospital System is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!