Medical Office Operator

Medical Office Operator Jobs By Joely Islandia, NY Job Details Full-time $20 - $22 an hour 4 days ago Benefits Dental insurance 401(k) Vision insurance 401(k) matching Life insurance Qualifications Medical insurance coverage verification Medical office experience HIPAA Medical scheduling Administrative experience Medical administrative support Full Job Description Medical Office Operator - Call Center Environment A well-established medical practice is seeking an experienced Medical Office Operator to join their centralized call center team. This role is essential to ensuring efficient communication and top-tier service across multiple office locations within the practice.

Key Responsibilities:

Answer and manage a high volume of incoming and outgoing calls in a professional, courteous manner Perform insurance verifications, including eligibility and benefits for a wide range of insurance providers Schedule, update, and manage patient appointments according to established protocols Accurately relay information regarding services, office hours, and provider availability Direct calls and messages to the appropriate departments or personnel Ensure patient confidentiality and comply with HIPAA guidelines

Qualifications:

At least 1 year of experience in a medical receptionist or similar administrative role Hands-on experience with insurance verifications (including commercial and government plans) Prior work in a call center or centralized scheduling environment preferred Excellent communication, organizational, and multitasking skills Familiarity with EMR/EHR systems and phone call routing software is a plus This is an excellent opportunity for someone who thrives in a fast-paced setting and enjoys helping patients navigate their healthcare experience. The position offers competitive pay, supportive leadership, and potential for career growth in the healthcare field.

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Life insurance Vision insurance

Work Location:

In person