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The Arc Greater Hudson Valley, NY

Medical Support Provider

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,159 / year median in New York

+17% projected growth

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Job Description

Come join The Arc Greater Hudson Valley, which is the largest organization in NY serving people with Intellectual and Developmental Disabilities!! The Arc Greater Hudson Valley is currently recruiting for a Medical Support Provider/ Direct Support Professional to join their Residential Team.
Job Summary :
The Med Support/Direct Support Professional supports individuals with developmental disabilities to have a quality of life. To promote health, safety, and well-being of individuals. A Direct Support Professional serves as an advocate for individuals in communicating their needs and goals.
Expectations:
The Direct Support Professional shall exhibit the following:
Communication:
As a DSP you will be responsible for communicating with individuals, other staff members, and management. It is important to be able to communicate information clearly and concisely.
Time Management:
Time management is the ability to plan and execute tasks within a set timeframe. DSP's must have strong time management skills will help you complete your tasks efficiently, meet deadlines, and ensure the safety of the individuals under your supervision.
Problem-solving:
Problem solving is the ability to identify and resolve issues. As a DSP, being able to identify and resolve issues will help you maintain a smooth workflow and support team members in an efficient and positive manner.
Teamwork:
A DSP works with a team of other DSP's. A DSP must be able to demonstrate through action and relationships within the organization a commitment to teamwork and the agency mission.
Responsibilities:
The Direct Support Professional shall: Schedule pick up and drop off, and provide assistance of individuals on scheduled med appointments as needed. Inform Day programs and enclaves of upcoming appointments, departures and returns. Send all appointment scheduled for the month to residential manager, residential supervisor, and nurse by the last week of the month. Document any missed appointments in logs. Communicate to nurse, manager, and your immediate supervisor. Relay information concerning invalid insurance coverage for person supported to your direct supervisor and to the program manager. Communicate pertinent information including new medications/treatments to manager, nurse, and team members upon return from medical appointments. Contact Pharmacy to assure that medication will be delivered in a timely manner. Have clinician indicate on consult the results of any general appointments and sign doctor's orders when provided. If any other, information is received and unexpected on the appointment; leave nurse and direct supervisor a voicemail. Check with house/nurse before appointment to clarify if people have medication that may need to be given before or after the appointment. Confer with house nurse to assure that MIPS documentation is current for Medically Immobilizing Medications prescribed for specific appointment. Provide support to nursing staff-reviewing med cabinet, collating and filing documents that do not require a nurse's note and inventorying medical supplies needed for specific sites. Implement all behavioral plans and/or contracts approved by Human Rights Committee. Maintain valid credentials that are required or necessary to carry out the responsibilities upon and throughout employment.
Qualifications:
One year experience working with individuals with developmental disabilities preferred. Valid driver's license required. The above is a general statement of the expectations and responsibilities of the position. Other expectations and responsibilities may be assigned as required by the program, department or agency.
Benefits :
Medical, Vision and Dental 33 Paid Days off per year!! 401(K) with Agency match FSA Savings Plan Employee Discounts Life Insurance Gym Membership Reimbursement And many more!! To apply directly and to view our Job Descriptions, please visit our website at arcghvny.org/careers and complete the employment application for Dutchess County! ALL123
Job Type:
Full-time Pay:
$18.50 - $22.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Paid training Retirement plan Vision insurance Ability to
Relocate:
Pleasant Valley, NY 12569: Relocate before starting work (Required)
Work Location:
In person