TH Instructional Support Assistant - Phlebotomy Technical Specialist at the Patient Service Center
continues to develop and maintain a full service Patient Service Center.

Phlebotomy and specimen collection facility. Registration, billing, order entry, patient and customer service, result reporting quality control and auditing. The position requires compliance with regulatory agencies, i.e. NYSDOH, CAP, Joint Commission and University Hospital and departmental policies and procedures. The long-term objective is to develop a vital link between the hospital and surrounding community by providing service excellence that will further enhance the reputation of University Hospital and the Department of Laboratories.

Duties of a TH Instructional Support Assistant - Phlebotomy Technical Specialist at the Patient Service Center for the Department of Laboratories may include the following but are not limited to:
+ Will be required to perform phlebotomy and specimen collection procedures to insure proper collection and processing of patient specimens per established standards.

+ Will provide information to patients, hospital staff, community physicians, agency and institutional clients related to laboratory testing, specimen collection, laboratory services, result reporting and specimen tracking. This includes daily faxing and sending of laboratory reports. + Will provide patient services to include LSARD and outpatient registration processes. These functions include knowledge of insurance providers, billing codes, order entry, Sunquest laboratory information systems, result reporting, crediting functions and discharging per University Hospital policies and procedures to conform to regulatory agency mandates which

ICD-10 CM

billing codes, medical necessity and Medicare questionnaires. + Will assist all clients with problem resolution and provide prompt and accurate resolutions to service issues, testing problems and billing concerns. + Will handle all processing of biological specimens in the optimal way to assure specimen integrity and maintain all safety regulations as per established procedures. + Will maintain all records and patient files in accordance with University Hospital and departmental policies and procedures. These will include regulatory agency mandates of labs from NYSDOH, CAP and JCAHO, etc. + Will act as a liaison for courier services, to identify concerns and help arrange these services to meet departmental needs. + Must demonstrate competency in Microsoft office suite and technical competency with Department of Laboratories Information System, Sunquest and Cerner patient management systems. + Will maintain all measures of quality control as related to the patient and customer services centers. + Will maintain adequate supplies and alternate stock to obtain maximum benefits, will order and distribute supplies to outreach clients. + Will willingly rotate between the Customer Service Center, the Patient Service Center, and off-site areas and work hours to meet departmental needs.

Qualifications
Required:
Phlebotomy certificate, 2 years of phlebotomy experience with at least one year of experience in pediatric phlebotomy. Knowledge of patient registration procedures, regulatory and compliance mandates, insurance providers and billing information. Knowledge of hospital and/or laboratory computer systems.
Preferred:
Associate's degree and one year customer service experience in a clinical healthcare setting.

In lieu of degree, two years administrative experience to include one year customer service experience in a clinical healthcare setting.

ASCP ASPT

preferred.

Special Notes
:•Resume/CV should be included with the online application.
Posting Overview
:•This position will remain posted until filled or for a maximum of 90 days.

An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. _\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_ + Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. + All Hospital positions maybe subject to changes in pass days and shifts as necessary. + This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. + This function/position maybe designated as \"essential.\" This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements:
+ Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services
+ Complete electronic reference check with a minimum of three (3) professional references. + Successfully complete a 4 panel drug screen
+ Meet Regulatory Requirements for pre employment screenings. + Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
The hiring department will be responsible for any fee incurred for examination

•. _\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the University Office of Equity and Access at (631)632-6280.
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WHY WORK HERE
page to learn about the total rewards we offer.
Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.
Anticipated Pay Range:
The salary range (or hiring range) for this position is $45,372 - $50,541 Base The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting.

The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as: + Location pay for

UUP, CSEA & PEF

full-time positions ($4000) Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.

Job Number:
2602202
Official Job Title:
: TH Instructional Support Assistant
Job Field
: Administrative & Professional (non-Clinical)
Primary Location
: US-NY-East Setauket
Department/Hiring Area:
: Specimen Collection
Schedule
: Full-time
Shift
: Day Shift
Shift Hours:
: M-F 8am-4:30pm
Pass Days:
: Sat, Sun
Posting Start Date
: Jun 29, 2026
Posting End Date
: Sep 27, 2026, 11:59:00 PM
Salary:
: $45,372 - $50,541 Base
Salary Grade:
: SL1
SBU Area:
: Stony Brook University Hospital
Req ID:
2602202

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