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Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
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Trinity Health
Unit Clerk - Patient Care Unit 1-5 (Full Time)
Career Insights for Registrar / Patient Service Representative
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$47,159 / year median in New York
+17% projected growth
Job Description
Employment Type:
- Full time
Shift:
- Day Shift
Description:
- Weekend rotation required
MISSION:
We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.POSITION SUMMARY
Performs all Unit Clerk duties including, but not limited to: typing and PC applications, filing, business machine functions, telephone and written communications, and assists in the facilitation of quality patient care.EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE
High school graduate or equivalent, business school or formal secretarial training a plus. One to two years' minimum experience required. Preferred Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS
PC and appropriate software knowledge, knowledge of office equipment and supplies. A solid understanding of department related terminology. Good communication skills both oral and written as well as good interpersonal skills required. Customer service oriented. Service specific skills.WORK ENVIRONMENT AND HAZARDS
Exposure Class I or II, service specific. Routine or potential exposure to blood, body fluids, excretions or secretions (I). Limited exposure to situations, which could cause serious illness or injury (II).PHYSICAL DEMANDS
Light to Medium work (depending on the unit assignment).WORK CONTACT GROUP
All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies.SUPERVISED BY
Management and/or Administrative Assistant.MINIMUM REQUIREMENTS/DUTIES
- Has a working knowledge of phone system fax machine, copier and computer systems.
- Maintains files in a timely and organized fashion.
- Drafts memos and other correspondence after receiving general Instructions.
- Answers the telephone and routes to the person. When personnel are unavailable for telephone calls, records and delivers messages.
- Greets visitors and ensures that each person waits in comfort with definite expectations of when and how they will be served.
- Sorts and distributes departmental mail to members of the service.
- Arrives at the job, appointments and meetings on time, dressed in hospital approved attire.
- Presents self in a professional manner (neat, clean, appropriately dressed).
- Works to the best of his/her ability. Flexible, adaptable to change,
- Follows rules, policies and directives and seeks clarification if necessary.
- Exhibits a commitment to teamwork, follow instructions and completes tasks in a timely and efficient manner.
- Interacts with others in a positive and friendly manner.
- Projects positive image of self and hospital. Adheres to the organizational rules outlined in the employee handbook.
- Adheres to hospital confidentiality statement.
- Complies with expectations and duties established by each clinical unit/division in support of clinical staff and patients.
Pay Range:
$18.25 - $22.50 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.- Our Commitment
- Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
Benefits
- Professional Development
- Dental Insurance