Patient Service Representative Webster Eye Care Associates Webster, NY Job Details Full-time $18 - $21 an hour 1 day ago Benefits Health insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Referral program Qualifications Customer communication Client services experience within healthcare industry Assisting medical staff Medical scheduling Handling patient inquiries Managing patient records Full Job Description Job description: First impressions are everything. At Webster Eyecare Associates , our patient service representatives are the face of our practice and the heartbeat of our patient flow. We are looking for a professional, high-energy individual to join our team in Webster, NY. If you are a master of multitasking who thrives in a fast-paced, clinical environment, we want to meet you. Why Join Webster Eyecare Associates? •

Career Growth:

We are a growing organization that prefers to promote from within. •

Professional Environment:

Work in a modern, high-end optometry setting with cutting-edge technology. •

Comprehensive Benefits:

Competitive hourly pay, health benefits, paid time off, and employee discounts on vision care. What You'll Do As the primary point of contact for our patients, your day-to-day will include: •

Patient Coordination:

Greeting patients warmly, managing check-in/check-out, and handling a high volume of calls with professional etiquette. •

Scheduling:

Mastering our EHR system to optimize appointment slots for our doctors and opticians. •

Insurance Verification:

Confirming vision and medical insurance eligibility (VSP, EyeMed, etc.) and explaining coverage to patients clearly. •

Administrative Support:

Handling patient records, processing payments, and assisting the management team with daily operational tasks. What We're Looking For •

Experience:

1-2 years of medical or dental reception experience preferred (Optical experience is a major plus!). •

Communication:

Exceptional verbal and written communication skills—you can handle a busy waiting room with a smile. •

Tech-Savvy:

Comfortable navigating electronic health records (EHR) and basic office software. •

Reliability:

A consistent team player who understands that our patients count on us to be there. Ready to start your career in the eyecare industry? Join a team that values your contribution and supports your growth.

Webster Eyecare Assoicates Benefits:

401(k) Employee discount Health insurance Opportunities for advancement Paid time off Referral program Vision insurance

Work Location:

In person

Pay:

$18.00 - $21.00 per hour

Benefits:

401(k) Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person