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West Derm Center

Medical Office Receptionist

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,159 / year median in New York

+17% projected growth

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Job Description

West Derm Center is seeking qualified candidates for several locations in the Bronx.
Interested candidates must be:
Professional, energetic, computer savvy, have the able to multi-task, be self-motivated, possess excellent patient relation & customer service skills, be a team player, and have experience in a very busy medical office! Must be experience with EMR Eclincalworks ,Strong communication, interpersonal, and organizational skills
  • Excellent patient relation and customer service skills
  • Must be an engaging and professional communicator with excellent phone and e-mail etiquette
  • Prefer prior experience working in a dermatology / medical environment
  • Open availability to work MONDAY
  • FRIDAY
NO WEEKENDS
Must speak Spanish. Medical Office Receptionist Job Responsibilities Responsible for front office receptionist & secretarial Duties of a medical office. Supports medical staff to ensure the office is running smoothly by answering phone calls, scheduling patient appointments, maintaining office files and patient records on a timely basis, participating in the training of other front office staff, etc.
PRIMARY RESPONSIBILITIES
(may include, but not limited to) : Answer Phones Maintain daily appointments schedule, Schedule patient appointments, confirm appointments for following day. Check and take detailed messages for Physicians and Physician Assistants, and other office personnel. Relay messages to appropriate party, return patient phone calls in a timely manner. Ensure that patient/pharmacy/provider requests are followed up on. Coordinate with Medical Assistants and providers to ensure the completion of prior authorizations and appropriate changes to prescriptions when needed. Document patient visits, insurances and copays on a daily basis. Check eligibility and referral requirements for each patient prior to visit.
Perform Data Entry:
Enter new patient information into ECW, Update patient information (including demographic and insurance information, medical notes, referrals, etc.) at every visit. Collect payments at the time of service Assist in the training of other front office staff. Maintain the neatness of the front office. Maintain the confidentiality of all patient information. Maintain inventory of office supplies and inform Office Manager when supplies are needed.
REQUIRED
Must be Fluent in Spanish At least 1 year of
Prior Experience EMR Used:
Not listed /
Other Job Duties:
Greeting visitors Scheduling Correspondence Answering and routing phone calls Work Remotely No This Job Is Ideal for
Someone Who Is:
Dependable
  • more reliable than spontaneous People-oriented
  • enjoys interacting with people and working on group projects Adaptable/flexible
  • enjoys doing work that requires frequent shifts in direction Autonomous/Independent
  • enjoys working with little direction Innovative
  • prefers working in unconventional ways or on tasks that require creativity High stress tolerance
  • thrives in a high-pressure environment
Job Type:
Full-time Pay:
$20.00
  • $21.
00 per hour
Benefits:
401(k)
Work Location:
In person