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Patient Care Nursing Assistant (PCNA)
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Ohio data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,797 / year median in Ohio
+7% projected growth
Job Description
Patient Care Nursing Assistant (PCNA) This position will be part of Ashtabula Regional Medical Center's (ARMC) new patient care tower. The patient care tower is a 115,000 square foot, multi-story building with 55 new private patient rooms. This includes a new Intensive Care Unit, five new operating rooms in the Surgical Suite, and 24 new rooms in the Emergency Department. The new patient rooms have private bathrooms and showers and are more spacious and comfortable for families while visiting their loved one. The new tower creates an even better environment for our patients and caregivers while incorporating the latest technology in healthcare. Caregiver input was a critical piece of the tower design process. Caregivers were involved to help ensure the tower was designed around their workflow, not the other way around. Come check us out and explore the opportunities to care for patients in a facility centered around patients and caregivers! Job Summary The role of the Patient Care Nursing Assistant (PCNA) is integral to ARMC s mission to provide quality patient care to our community. We are looking for a compassionate, energetic individual to join us in providing the best, most compassionate care for our patients! The PCNA will perform various patient care activities and related services under the direction of the licensed staff. Duties include ADL's, vitals, feeding, bathing, dressing, mouth care, and other direct patient care duties as assigned. Experience/Requirements High School diploma or GED required Basic computer skills required Strong interpersonal and communication skills At least (1) year of experience providing direct customer service to customers or patients is strongly desired. Required Licensure or Certification BLS certification required. Can be obtained during orientation Required Physical and Environmental Demands Requires ability to walk 6 to 8 miles in an 8-hour shift Lift or carry objects weighing up to 50 pounds Work under periods of high stress and in a consistently fast-paced environment Benefits Competitive salary package Extensive benefit package including Medical, Dental, Vision, and Life Insurance (Benefits on Day 1!) Accident & Critical Illness insurance Tuition Reimbursement Short-Term & Long-Term Disability insurance Paid Maternity Leave 403(b) and Roth Retirement Plan with company matching Employee Assistance Program Paid Time Off Employee Wellness Plan that pays you for being healthy! Monthly Gym Membership discount Qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, which allows you to receive forgiveness of the remaining balance of your direct loans after you have made 120 qualifying monthly payments while working for a full-time employer.