Patient Access Coord Lead The Ohio State University Wexner Medical Center - 3.9 Upper Arlington, OH Job Details Full-time 8 hours ago Qualifications In-person patient registration Medical billing and coding data entry Managed care Medical insurance coverage verification Customer service Intake Coaching Patient demographics Mid-level Clinical staff training Clinical data entry Charge capture (medical billing) Clinical staff mentoring Team training Payment posting in medical billing systems Data collection Balancing end-of-day transactions Quality data entry

Full Job Description Address:

1800

Zollinger Rd Upper Arlington, OH Job Number:

R154227

Posted Date:

7/15/2026

Type:

Full time

Current Employees and Students:

Please log in to Workday to use the internal job search and application process. Scope of Position The Ohio State University Health System is committed to improving access and service to customers. The Department of Patient Access Services (PAS) functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect. This department further provides the scheduling and registration function for both the inpatients and outpatients that access hospital based services. Data is gathered for billing, clinical, physicians' relations, clergy, compliance and statistical purposes. Accurate data is gathered prior to or at the time services are rendered. Department provides miscellaneous patient and visitor information. Registration areas include hospital based registration sites. The department operates twenty-four hours per day, seven days per week. Position Summary The Patient Access Services Lead carefully and patiently interviews patients and/or family members to obtain the most up to date information. Quality data collection includes accurate information including demographic, physician, insurance, employment and other miscellaneous information. The lead coordinates the admission process from pre-registration to the patient's arrival on the nursing unit focusing on accurate data collection, quality service, and customer satisfaction. This includes timely registrations, the collection of quality data and continuous training to staff members, coaching and mentoring to departmental clinicians as applicable. Ensure accurate identification of managed care plans, network eligibility, and compliance with contractual requirements and alerts provider and/or patient as necessary regarding eligibility issues. Determines the patient financial responsibility and performs revenue collection. May perform daily balancing, coding and charge entry procedures related to cash posting. Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact . If you have questions while submitting an application, please review these frequently asked questions. Thank you for your interest in working at Ohio State. Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. The university is an equal opportunity employer, including veterans and disability.