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TriHealth Population Health Organization

Patient Catering Associate - FT Clinton Regional Hospital

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,797 / year median in Ohio

+7% projected growth

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Job Description

At TriHealth, Patient Catering Associates make a meaningful impact every day. We're committed to creating an exceptional place to work and receive care—one built on strong values, teamwork, and respect. Here, you'll be supported by a compassionate community, grow your clinical skills, and contribute to high‑quality patient care in a trusted health system. Join us and be part of a team that leads with purpose, supports your development, and stays true to the values that define who we are at our core.
Location Advantage:
Country Living with City Access TriHealth Clinton Regional Hospital (CMH) is located at 610 W Main St, Wilmington, OH 45177 and it is a 165-bed hospital located in the heart of Wilmington, Ohio—a charming community that offers the tranquility and friendliness of country living. Nestled in a scenic rural setting, Wilmington provides a peaceful lifestyle with easy access to urban amenities. It's centrally located just an hour's drive from three of Ohio's major metropolitan areas: Cincinnati, Dayton, and Columbus. This unique location allows healthcare professionals to enjoy a relaxed pace of life while staying connected to vibrant city culture, entertainment, and career opportunities.
Work Hours:
Full Time, 80 hours biweekly
Shift Varies Incentives & Benefits:
We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
  • PRN positions not eligible for TriHealth benefits https://careers.
trihealth.com/what-we-offer/benefits
Job Overview:
This position is responsible for patient meal service, menu selections, process menus, tray assembly, tray delivery and pick up, disassembling of dirty trays, food preparation, special requests and needs, in
  • between meal food delivery, cleanliness of trayline stations and equipment, and restocking trayline .
This position also communicates and addresses patient food issues/concerns and needs to area dietitian and nutrition supervisor, and assists dietitian with fluid intakes, etc. This position needs to be familiar with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations, food/allergy and is responsible for quality service reflected in internal or external patient satisfaction survey results on assigned unit The tasks outlined above may not be exclusive to one task and other daily tasks may be asked to be performed by your reporting manager. Job routines which include times of specific daily tasks will be provided.
Job Requirements:
High School Diploma or GED Equivalent relevant experience or 1 year in prior TriHealth Nutrition role is acceptable in lieu of minimum education (Required) 1
  • 2 years experience in a related field (Required) Able to read and perform basic math calculations, reading and writing skills
Job Responsibilities:
Works assigned area always keeping Service Excellence And customer service a priority. Performs all assigned tasks accurately, willingly, and on time Follows all sanitation procedures per HAACP standards Build and deliver patient trays and ensure all safety processes are being adhered to when completing task
Working Conditions:
Bending
  • Climbing
  • Rarely Concentrating
  • Continuous Learning
  • Hearing:
    Conversation
  • Consistently Hearing:
    Other Sounds
  • Frequently Interpersonal Communication
  • Kneeling
  • Rarely Lifting