Medical Office Assistant

Overview Join our dynamic healthcare team as a Medical Office Assistant, where your energetic and detail-oriented approach will play a vital role in delivering exceptional patient care and efficient clinic operations. In this fast-paced role, you will be the first point of contact for patients and providers alike, ensuring smooth administrative workflows, accurate documentation, and seamless communication across various healthcare systems. Your enthusiasm and proactive attitude will help foster a welcoming environment while supporting the clinical team with essential administrative functions. Responsibilities Greet patients warmly at the front desk at times, manage check-in and check-out processes, and ensure excellent patient service. Verify insurance coverage, perform insurance eligibility checks, and process claims using systems like Epic, and Availability. Schedule appointments efficiently using medical scheduling software; coordinate with providers to optimize daily clinic flow. Review medical records and documentation for accuracy and completeness; update patient files in Electronic Health Record (EHR) systems while maintaining HIPAA compliance. Assist with medical billing and coding tasks, including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding to ensure proper reimbursement. Manage phone inquiries with professional phone etiquette; handle multi-line phone systems to direct calls appropriately. Support clinical staff with intake procedures, medical documentation review, and care plan preparations to streamline patient visits. Maintain organized filing of medical records, reports, and correspondence; ensure compliance with health information management standards. Utilize computer skills to operate office equipment such as 10-key typing devices and Microsoft Office applications for documentation purposes. Verify insurance benefits for Medicare and other payers; assist in insurance verification processes to facilitate smooth billing workflows. Experience Prior experience working in a medical office or clinic environment is highly preferred; familiarity with medial terminology is a plus for clinic roles. Demonstrated proficiency with EMR (Electronic Medical Records) systems such as Epic, Strong knowledge of medical terminology, CPT coding, ICD coding (ICD-9/10), and medical billing practices to accurately process claims and documentation. Experience with health information management systems like eClinicalWorks or Dentrix enhances your ability to support clinical operations effectively. Bilingual abilities are highly valued to serve diverse patient populations effectively. Excellent customer service skills combined with clerical experience in office management or front desk roles are crucial for success in this position. Competence in handling insurance verification processes, medical scheduling, filing systems, and multi-line phone operations ensures smooth daily operations. Join us if you are passionate about making a difference through organized support and compassionate patient interactions! We are committed to providing paid opportunities that foster growth while supporting the vital functions of healthcare delivery.

Pay:

$16.00 per hour

Benefits:

401(k) matching

Work Location:

In person