Activity Coordinator - Senior Behavioral

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Full Time Days Work schedule:

Monday-Friday, 5 8-hour shifts.

Job Summary:

The Activity Coordinator coordinates and provides recreational activities for specified programs within the Saint Francis Health System (SFHS). This role ensures timely and accurate registration of all patients. They are responsible for insurance benefit verification/certification and collecting the patient's anticipated financial responsibility at the time of service as applicable. The Activity Coordinator always exemplifies excellent customer service.

Minimum Education:

High School Diploma or GED. Associate's degree in healthcare related field, preferred. Licensure, Registration and/or

Certification:

None.

Work Experience:

Minimum 1 year related experience in health insurance field or 2 years hospital registration experience required. Direct experience in hospital precertification and benefit/eligibility verification, preferred. Activity Coordinator training, preferred.

Knowledge, Skills, and Abilities:

Knowledge of Microsoft 365 and other applicable software. Excellent customer service skills. Strong de-escalation skills. Excellent communication and interpersonal skills, both written and verbal that present clear and concise information. Sound ability to be detail oriented and organized. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities with competing deadlines.

Essential Functions and Responsibilities:

Plans, implements, and evaluates patient participation in groups with supporting documentation. Completes and maintains necessary patient documentation. Collaborates with nursing and therapy staff for individual patient group goals. Sorts, scans, and files documents and patient charts. Orders unit specific supplies. Verifies and documents patient insurance information and personal data. Calculates and collects the patient's anticipated financial responsibility and collects money from the patient/guarantor. Ensures necessary signatures and authorization are obtained on all required registration paperwork, explains the reason for each signature and answers questions that the patient or family has regarding the forms.

Decision Making:

Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.

Working Relationships:

Coordinates activities of others (does not supervise). Leads others in same work performed (does not supervise). Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.

Special Job Dimensions:

None.

Supplemental Information:

This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Psychiatric Therapy -

Muskogee Campus Location:

Muskogee, Oklahoma 74401 EOE Protected Veterans/Disability Saint Francis is a Catholic, not-for-profit Health system based in Tulsa, Oklahoma. We are the largest private employer in Eastern Oklahoma with over 12,000 employees, including 1,000 physicians. The health system is anchored by the 1,112-bed Saint Francis Hospital, the largest hospital in Oklahoma and the 11th largest in the nation. Our system also includes hospitals in south Tulsa, Muskogee and Vinita, as well as 110 Warren Clinic locations from Monkey Island to McAlester, northeastern Oklahoma's only children's hospital, a level IV neonatal intensive care unit, a 168-bed heart hospital, and Tulsa's leading trauma and emergency center.