Patient Service Representative

Patient Service Representative Physicians' Medical Center, P.C. McMinnville, OR Job Details Full-time 2 days ago Benefits Health savings account Health insurance 401(k) Flexible spending account Paid time off Vision insurance Life insurance Retirement plan Qualifications Collaborate with healthcare professionals Phone answering Phone reception Phone communication Maintaining patient confidentiality Greeting customers Process improvement Medical scheduling High school diploma or GED Patient interaction Managing patient records Entry level Client interaction via phone calls Full Job Description The Patient Services Representative greets and registers patients. This position also updates insurance information and addresses, schedules appointments, and collects patient payments.

• Maintain Patient confidentiality at all times. Some additional duties include, but are not limited to:
• Communicate accurate and pertinent information with patient care providers and other members of the care delivery team to facilitate effective and efficient patient care.
• Greet all patients.
• Register new patients into the computer.
• Make new charts when needed.
• Update established accounts and information on the computer when it has changed.
• Prepare charge tickets and charts for next day's appointments.
• Answer phones, address patient requests, take messages, and transfer calls appropriately.
• Send for patient records and prepare other correspondence for mailing.
• Schedule appointments accurately according to established computer templates and meeting patient needs.
• Share information appropriately and in a timely manner.
• Participate in activities that identify opportunities for improvement and communicate these opportunities to the Manager.

Job Type:

Full-time Benefits:

401(k) Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person