Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
DB
Discovery Behavioral Health
Admissions Coordinator
Career Insights for Registrar / Patient Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Pennsylvania data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$46,109 / year median in Pennsylvania
+2% projected growth
Job Description
Admissions Coordinator 2.9 2.9 out of 5 stars King of Prussia, PA $24
- $29 an hour
- Full-time Discovery Behavioral Health 132 reviews $24
- $29 an hour
- Full-time Discovery Behavioral Health Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field.
Position Summary:
Admission Coordinator I respond to all inquiries related to treatment at Discovery in a professional manner in an effort to achieve a commitment to care from all qualified inquiries and providing appropriate referrals for those who are not.Essential Job Functions:
Follow the checklist to ensure all steps to an admission have been properly taken Keep referral information up to date and in an accessible location. Effectively discern if a caller meets initial criteria (within 2-3 minutes) Efficiently refer caller out to network partners if and when they fail to qualify Speak passionately about the program while controlling the flow and direction of the call Ability to efficiently gather pertinent information in initial call while inputting in CRM Obtain referral and treatment team information Gather all insurance info and promptly initiate verification process Properly educate families on levels of care and Medical Necessity noting difference between benefit and authorization Keep family engaged in communication and informed of next steps Conduct pre-admission screenings Gather medical data/records Gather clinical data and treatment team information Identify clinical or medical red flags and alert appropriate personnel Obtain appropriate approvals when indicated (medical, clinical, etc.) Achieve permission/initiate Single Case Agreements (SCA)/discounts/payment plans Proper coordination with business office and management personnel to complete SCA Communication with house regarding admissions and receive mutually agreeable admission time Confirmation call and email sent to family that covers admit time, house, location, insurance, necessary funds and next point of contact Generate EHR record for incoming client Admission paperwork complete and in compliance Accurate and timely notations in CRM and EHR and all supporting data uploadedKnowledge, Education, Experience:
High School Diploma or equivalent Office etiquette Excellent computer skills and in particular a high level of proficiency with Microsoft Office (Word, Excel, PowerPoint)Employment Status:
Full-Time Schedule:
Monday- Friday 9am-5:30pm