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UPMC

Patient Services Representative - CCP Monongahela

Pay: Not specified

Posted: 7 weeks ago

Location: Monongahela, PA (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/12/2026

Career Insights for Registrar / Patient Service Representative

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Based on Pennsylvania data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,109 / year median in Pennsylvania

+2% projected growth

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Job Description

Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Monongahela. Weekend availability required to support the hours of operation.

Patient Interaction:

Greet patients, assist with check-in, collect copayments, and update information.

Scheduling:

Arrange follow-up appointments and connect patients to services.

Support:

Help patients navigate the healthcare system and provide clear instructions.

Technology:

Financial Advocacy:

Educate patients on financial responsibilities and connect them to resources.

Compliance:

Verify insurance, obtain consent signatures, and follow HIPAA regulations.

Admin Tasks:

Handle phone calls, scan records, and perform office duties. Completion of high school or equivalent. Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred. Two years of experience in a medical, billing, fiscal, or customer service role preferred. Knowledge of medical terminology preferred. Prior experience with Medipac, Epic, or other health records systems preferred.

Licensure, Certifications, and Clearances:

Act 31, Act 33, Act 34, Act 73. UPMC is an Equal Opportunity Employer/Disability/Veteran