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Penn Highlands Healthcare

PSR Mon Valley, The Orthopedic Group

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,109 / year median in Pennsylvania

+2% projected growth

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Job Description

Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider.
Summary:
AS A PATIENT SERVICE
REPRESENTATIVE, you are responsible for organizing and performing all business office functions related to daily operation within the Medical Practice. Functions include receiving patients, assessing their needs and acting accordingly to ensure patients are provided with access to appropriate health care providers and ancillary services. Carries out all duties to meet patient needs such as scheduling, record maintenance, facilitating orders, answering telephones, retrieving test results, etc. Provides clerical support for medical office personnel.
Other information:
High school graduate or equivalent required 1-2 years past physician office experience preferred Typing/computer skills including Microsoft Office required CPR certification from the American Heart Association within the first year of hire in position required. Knowledge and understanding of regulatory requirements of third party payors such as Medicare, Medicaid and Blue Shield preferred
WHAT WE OFFER
Career Advancement Opportunities Generous and Affordable Medical Benefit Package Free Parking
BENEFITS
Medical, Dental, and Vision offered the first month after start date Paid Time Off 401k retirement plan with company match after vesting Short Term disability coverage Life Insurance Flex Spending Account Employee Assistance Program (EAP)