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Patient Care Associate I (Nights)
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Pennsylvania data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$46,109 / year median in Pennsylvania
+2% projected growth
Job Description
•Sign On/Retention Bonus Eligible
• $3,000
Department:
Observation Unit Work Hours:
Full-Time. Nights, 12 and 8 hour shifts with weekends and holidays as required
Basic Function:
Provides direct patient care appropriate to age, culture, and developmental needs under the direction of the Professional Nurse. Works closely with patients to provide physical assistance with daily living tasks, such as dressing, bathing, feeding, toileting, vital signs, catheter care, answering call lights, assisting with ambulation, turning, and ensuring patient safety. Technical skills may include obtaining 12 lead EKG, setting up respiratory equipment, glucometer monitoring, bladder catheterization and transcribing orders, when indicated.
Qualifications:
Required:
High school graduate or equivalent. Excellent bedside manner and customer service & computer skills. Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.
Preferred:
Successful completion of a nursing assistant program (with proof of completion). Nursing student after successful completion of their first quarter/semester of nursing school. Previous nursing assistant experience, CNA (Certified Nursing Assistant). BCLS certification.