Job Title:

Admissions Coordinator Supervisor:

Chief Commercial Officer Job Requirements Answer calls in an effective and professional manner Ability to efficiently gather pertinent information in initial call while inputting in CRM Obtain referral and treatment team information Gather all insurance info and promptly initiate verification process Knowledge and articulation of features, advantages and benefits of programing Monitor benefit request to be sure we get it back in a timely manner Properly educate families on levels of care and Medical Necessity noting difference between benefit and authorization Keep family engaged in communication and informed of next steps Conduct pre-admission screenings Gather medical data/records Gather clinical data and treatment team information Identify clinical or medical red flags and alert appropriate personnel Possesses knowledge of steps to achieve a commitment for care Ability to demonstrate active listening skills Ability to connect with clients, families and referral sources through effective rapport building Effectively discern if a caller meets initial criteria (within 2-3 minutes) Efficiently refer caller out to network partners if they fail to qualify Knowledge and articulation of program features, advantages & benefits Speak passionately about the program while controlling the flow and direction of the call The ability to end a qualified or unqualified call with the client feeling we are serving their highest needs and best interests. Maintain confidentiality and integrity of staff, clients and referrals Communicate the value of our restoration services and solutions effectively. Understand client needs and tailor solutions to meet their specific requirements. Develop and maintain long-term relationships with key people in other local facilities. Regularly follow up with clients to ensure their satisfaction and address any concerns Work closely with the operations and project management teams to ensure successful project execution Other duties as assigned Company Qualifications Preferred 1-2 years working admissions in substance abuse/mental health treatment Enthusiastic, strong on the phones, empathetic To be Culturally Competent Knowledge of and experience working with all Google Docs, Sheets, Drive, CRM software etc

Job Type:

Full-time Pay:

$42,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

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