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BayCare Health System

Care Coordination Assistant

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,237 / year median in Florida

+8% projected growth

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Job Description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
  • The Care Coordination Assistant Responsibilities Include:
  • + Entering new referrals and updates all existing patient information in corporate IS systems including demographics, insurance, and benefit information.
+ Verifying insurance and benefits for all Medicare, Managed Care and Private Fee for Service Plans. Securing authorization for services provided by BayCare HomeCare from the payers. + Selecting the correct payer codes to provide accurate intake information. + Understanding medical criteria for securing all required information from the referral source. + Entering the appropriate financial information including benefits, deductibles, co-pays, coinsurance, out-of-pocket, another related costs into the EMR system. + Timely requesting and communicating of authorizations to payer and documentation in EMR. + The Care Coordination Assistant will work under the direction of the Care Transition Coordinator or RN Case Manager to establish and maintain a positive working relationship with patients, payors and other customers.
  • Position details:
  • + •
Location:
  • Hybrid
  • Largo, FL +
  • Status:
  • PRN•As Needed + •
Schedule:
  • 8:00 a.m.
  • 5:00 p.m., Monday
  • Friday +
  • Weekend requirement:
  • Occasional + On Call
  • No •
Education:
  • + Required High School Graduate or Equivalent GED + Preferred Technical Diploma
  • Medical Specialization
  • Experience:
  • + Required 1 year Customer Service + Required 1 year Insurance Verification + Required 1-year Medical Related field
  • Ready to Make a Difference?
  • Join BayCare HomeCare for the chance to be part of an amazing team and a
  • great place to work!
  • Apply today and join our team of dedicated professionals making a positive impact on the Tampa Bay Community! Equal Opportunity Employer Veterans/Disabled
  • Position
  • Care Coordination Assistant
  • Location
US:
Florida:
Largo:
HomeCare Largo | Business and Administrative | PRN
  • Req ID
  • 150794