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Haven Home Remodeling
Lead Intake Coordinator
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on California data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$56,840 / year median in California
+13% projected growth
Job Description
Lead Intake Coordinator Haven Home Remodeling Temecula, CA Job Details Full-time $16.90 an hour 1 day ago Benefits Health insurance Qualifications Computer operation Phone communication Computer literacy Intake Customer relationship management Client interaction via phone calls Full Job Description About the Role Haven Home Remodeling is a family-owned and operated home remodeling company that is growing quickly, and we're looking for the right person to grow with us! We're looking for a friendly, organized, and motivated Lead Intake Coordinator to be the first point of contact for homeowners interested in working with us. You'll connect with new leads, learn a little about their project, and help get qualified homeowners scheduled with our Sales Team. This is a great opportunity for someone who enjoys talking to people, stays organized, and isn't afraid to pick up the phone and follow up. No remodeling or construction experience is required — we'll train you! What You'll Do Respond quickly to new homeowner leads by phone, text, and email Have friendly conversations to learn about their project and determine if we're a good fit Schedule qualified homeowners for appointments with our Sales Representatives Consistently follow up with leads who don't respond right away Keep lead information, notes, and follow-ups organized in our CRM Help create a great first impression of Haven Home Remodeling Communicate with our Sales Team to ensure smooth handoffs of scheduled appointments What We're Looking For Friendly, confident, and comfortable talking to new people on the phone Strong communication and customer service skills Organized and dependable Comfortable with basic computer systems and learning new software Persistent with follow-up without being pushy Able to work independently in a mostly remote environment Positive attitude and willingness to learn Customer service, appointment scheduling, reception, call center, or sales experience is a plus — but not required. What We Offer W-2 employment Medical benefits Mostly remote work, with occasional in-person training and team meetings Training and support to learn our systems and process 30-day introductory period to make sure the position is a good fit for both sides Opportunity to grow into additional responsibilities and future roles as our company expands Grow With Us We're a family-owned business building something we're proud of, and we're looking for people who want to be part of that growth. If you're motivated, dependable, great with people, and want an opportunity to grow with a rapidly expanding company, we'd love to hear from you.