Under immediate supervision of the Director, healthcare providers and the Director of Nursing, the Medical Office Assistant will assist physicians, nurse practitioners and nurses in the delivery of Healthcare Services. The incumbent will coordinate equally with the Office Manager and administrative office support staff to perform related duties as required to ensure smooth daily office operations. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community. 1. Office Assistant 70% Performs medical office front desk and receptionist responsibilities Acts as receptionist and coordinates all front desk operations Answers phones; acts as reference for students' questions Accurately enters appointment reason and type when scheduling Posts student fees/credits to Banner database Processes student cash transactions for applicable charges Assist students with making specialist appointments and procuring transportation when necessary; issues insurance referrals Maintains both paper and electronic student health records Performs administrative support responsibilities for the Department Assist with all aspects of incoming class paperwork Processes and organizes all incoming student health and immunization records; assists with Immunization Compliance Management Collect and enter immunization data into the electronic health record system Effectively communicates with students regarding immunization compliance deficiencies 2. Medical Assistant 30% Under the supervision of the Director and Healthcare Providers, assists professionals with the delivery of healthcare services to the patient population Identifies patient's chief complaint and records observation in the medical record Prepares patients for examinations and treatment by provider Performs diagnostic tests and procedures as directed from Health and Wellness Center providers, that may include tests in our CLIA-waived lab: rapid strep screens, urine pregnancy and urine analysis; packages specimens for transport to diagnostic labs per specimen requirements Maintains inventories, orders supplies and stocks exam rooms Administers medical assistance Follows OSHA guidelines Uses personal protective equipment when appropriate Performs vital signs (BP, HR, RR, Temperatures, O2 saturation), height, weight, BMI, vision screen and records on medical record Coordinates biohazardous materials disposal Assists health care provider with treatments and procedures such as wound care, pelvic exams and minor procedures Prepares and administers medications and IM immunizations/vaccines Follows universal precautions Displays qualities that promote professionalism; effective communication skills; knowledge of legal concepts, instruction and operational functions Works as a member of the Health Care Team Prioritizes and performs multiple tasks Enhances skills through continuing education Recognizes and respects cultural diversity Uses medical terminology appropriately Performs within legal and ethical boundaries Prepares and maintains medical records Complies with HIPAA regulations

Position Number:

S71980

Grade:

6-37.5; $30,380 - $36,470 This is an approximate range and is subject to change based on experience, skills and qualifications. Special Considerations Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Kelly Woodbridge, Lehigh's Accommodations Specialist at kmp415@lehigh.edu The duties of the position do not allow for a remote work option; the employee in this position will be required to work on campus where they can be fully accessible to the Lehigh community This position works with minors Qualifications High school diploma or the equivalent combination of education and experience; Associates Degree preferred Certified Medical Assistant (CMA) required Cardio Pulmonary Resuscitation Certification preferred 0-1 years related work experience Excellent communication, interpersonal skills and a high level of customer service required Compassionate nature with the ability to make patients feel at ease Excellent organizational skills, time management and sound judgment Adept use of digital communication Exercise discretion and maintain confidentiality in carrying out responsibilities Solid writing ability, attention to detail and organizational skills Solid computer skills with experience using word processing, spreadsheet and database software Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position All Lehigh faculty and staff are required to be fully vaccinated and receive a booster shot six months after their second vaccine; unless they receive an approved medical or religious exemption from the requirement. Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.