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AF
Andover Family Medicine
Patient Account Representative
Career Insights for Registrar / Patient Service Representative
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Based on Kansas data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,701 / year median in Kansas
+11% projected growth
Job Description
Patient Account Representative 2117 North Keystone Circle, Andover, KS 67002 Hybrid work $19
- $23 an hour
- Full-time $19
- $23 an hour
- Full-time Job Overview We are seeking a dedicated and detail-oriented Patient Account Representative to join our healthcare team.
Job Responsibilities:
- Work with patients to understand and resolve their account balance; set up payment plans when necessary
- Move accounts through the collection process in coordination with our financial policy
- Oversee the electronic statement process
- Handle patient billing/insurance inquiries
- Review patient accounts regularly and contact patients about past due balances
- Process billing transactions in a timely and productive manner
- Maintain excellent customer service
- Other duties as assigned by supervisor
Job Requirements:
- Knowledge of billing and collection practices (Previous medical billing experience)
- Experience working with medical payers such as Medicare, Medicaid, commercial insurance
- Working knowledge of CPT and ICD-10 coding systems
- Experience in working medical claim denials
- Strong customer service skills
- Experience working with EHR
- eClinicalWorks preferred
- Effective oral, written, and interpersonal communication skills
- Detail oriented with excellent organizational skills
- Able to work both independently and as part of a team
- Ability to work from home after training is completed
- No supervisory duties
Education:
- Associate degree or some post high school college credits preferred
Pay:
$19.00- $23.