Prime Performance Sports Chiropractic - Part-Time or Full-Time, Remote/Hybrid About the Role Turn Your Talent for Connection Into a Career With Purpose Are you someone who thrives on real conversations, builds trust quickly, and knows how to help people take action? Do you like leading a conversation instead of just reacting to one, and helping people make a decision that could genuinely change how they move through life? Prime Performance Sports Chiropractic is hiring a Patient Sales Coordinator to serve as the first real point of contact for prospective patients. You'll speak with people who have called our office, messaged us on Instagram, or otherwise shown interest in working with us. Your job is to understand what they're dealing with, determine whether we're the right fit, address questions or hesitation, and help the right people book and attend their first visit. This is not a passive scheduling role. It's a sales role, focused on helping the right people make a confident decision to get the care they need. About Us Prime Performance Sports Chiropractic is a non-traditional chiropractic rehab and sports injury clinic focused on helping active adults and athletes get back to doing what they love, long-term. We opened in 2015 with zero patients and now see over 100 per month. Compared to other practices, that's considered "low volume," and that's on purpose. We pride ourselves on high-quality, low-volume care, and we're looking for the right person to help us grow it responsibly. Mission of the Role Convert interested leads into booked, attended first visits, so more of the right people get the care they need, and Dr. Jake's time is spent with patients who are ready and committed to solving their problem. What You'll Be Responsible For Respond quickly to inbound leads from phone calls, Instagram DMs, website inquiries, and referrals Answer and confidently guide both inbound and outbound calls with prospective patients Have discovery-style conversations to understand a prospective patient's goals, concerns, and whether we're the right fit Schedule qualified leads into their first appointment Follow up with leads who've shown interest but haven't yet scheduled Confirm upcoming first appointments to reduce no-shows Follow up with anyone who cancels or misses their first appointment to understand why and re-engage when appropriate Own and grow our Instagram DM strategy, with real tracked numbers behind response time and conversion Keep accurate, up-to-date records in our CRM so no lead falls through the cracks Help us continually improve our scripts, messaging, and follow-up process Who This Role Is For Loves talking to people and builds trust quickly Comfortable leading a conversation instead of just reacting to one Has real sales instincts and enjoys helping people make a decision Can handle hesitation or pushback without getting rattled Organized enough to stay on top of multiple conversations and follow-ups at once Learns fast and takes feedback well Wants ownership over a real number, not just a task list Skills and Experience We're Looking For Strong verbal and written communication skills (calls, texts, DMs) Confidence on the phone Comfortable using a CRM and other digital tools High attention to detail Able to work independently in a remote or hybrid setup

Preferred:

experience in sales, membership sales, wellness or healthcare sales, or another customer-facing role built on rapport, follow-up, and helping people commit to a decision What Makes This Role Different We're a small, hands-on team. You'll be coached directly by Dr. Jake and have access to weekly sales training calls to keep sharpening your objection handling, follow-up, and conversion skills over time. You'll also have real input in shaping our scripts and process as you go, rather than following something handed down from a big organization. If you want a role where your growth and our growth are tied together, this is it. Ready to Apply? Think you're a good fit? Apply below, and we'll follow up with next steps in our process.

Pay:

$20.00 - $26.00 per hour

Benefits:

On-the-job training Opportunities for advancement Professional development assistance

Work Location:

Hybrid remote in Greenlawn, NY 11740