Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
UD
United Dental Partners
Patient Services Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on national data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,421 / year median in the U.S.
+9% projected growth
Job Description
The Patient Services Representative is responsible for providing excellent patient service while handling inbound and outbound phone calls. This position serves patients by determining requirements, resolving problems, fulfilling requests and maintaining our database.
THIS IS A FULLY REMOTE ROLE!
Job Responsibilities- Schedules dental appointments for General, Orthodontic, Pediatric and Oral Surgery
- Answers general patient queries
- Manages inbound and outbound calls in a timely manner
- Informs patients by explaining procedures, answering questions and confirming pricing
- Keeps records of all conversations in our call center database in a comprehensible way
- Answers questions related to patient insurance and determines eligibility
- Confirms patient appointments via outbound calls.