Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
KH
KPH HEALTHCARE SERVICES
Remote Patient Care Intake Representative
Career Insights for Registrar / Patient Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on national data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$47,159 / year median in the U.S.
+17% projected growth
Job Description
Remote Patient Care Intake Representative
KPH HEALTHCARE SERVICES - 2.5
Syracuse, NY Job Details Full-time $17 - $20 an hour 20 hours ago Qualifications High school diploma orGED Registered Pharmacy Technician Full Job Description Job Summary:
Entry Level Position. Works under direct supervision following the protocols and procedures for assessing, categorizing, and prioritizing incoming customer/patient inquiries to direct them to the appropriate resources or personnel for resolution. This role is crucial to managing call volume, ensuring efficient service delivery, and improving patient satisfaction.Job Duties:
Help Desk phone coverage for incoming calls, outbound calls and directing incoming calls to appropriate staff members Manage and assist with prescription processing as needed, when not taking patient inbound calls Responsible for quickly and efficiently evaluating the nature, urgency, and complexity of patient calls Directing calls to the correct department, team, or individual based on the assessed patient needs Provides resolution to customer service issues to ensure member satisfaction as needed Maintain and keep reasonable production as determined by supervisor May assist in orienting and training new employees Responsible for completing all mandatory and regulatory training programs Perform other duties as assignedEducational Requirements:
Minimum:
High School Diploma or GED Preferred:
Pharmacy technician or related certificationExperience:
Experience in a customer service-related fieldPreferred:
6-12 months' experience as a pharmacy technician Required (Mississippi Employees): Registered with the State of Mississippi as a Pharmacy TechnicianBenefits
- Dental Insurance