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Yale New Haven Health

Patient Access Rep - Per Diem

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$49,777 / year median in Rhode Island

+7% projected growth

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Job Description

Patient Access Rep
  • Per Diem Yale Haven Health United States, Rhode Island, Westerly 25 Wells Street (Show on map) May 12, 2026 Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values
  • integrity, patient-centered, respect, accountability, and compassion
  • must guide what we do, as individuals and professionals, every day.
Patient Access Representative are usually the first people to meet/ greet patients. As the 'Face' of the hospital, it is critical that Patient Access Representative 1) present a welcoming and receptive demeanor to patients, visitors, and staff, and 2) insure that every patient registered for care is properly identified. Processes patient payments on accounts at cash window; handles inquiries from patients or their representatives at cash window and/or refers them to appropriate Patient Account Representatives; performs daily cash receipt deposit functions. EEO/AA/Disability/Veteran Responsibilities 1. Quality 0=