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PH
Prisma Health
Admissions Coordinator, Day Treatment, FT, Day
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on South Carolina data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,627 / year median in South Carolina
+10% projected growth
Job Description
Inspire health. Serve with compassion. Be the difference. Job Summary Provides information, referral, assessment, and admissions into hospital-based levels of care. Obtains initial insurance authorizations to all hospital-based levels of care. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Receives and responds to behavioral health resource inquiries regarding available hospital and community services. Documents in accordance to departmental procedures. Performs and documents patient assessments to include patient current symptoms, dangerous to self and others, treatment history, mental status, and substance abuse in accordance with regulatory requirements for determining appropriate level of care. Provide necessary clinical information to physicians, units/programs, utilization review, and referral sources. Collaborates with community resources, business office, physicians, nursing staff, utilization review and others in order to provide patient access to the most appropriate level of care. Obtains insurance authorization for admission from third-party payers either by phone, fax, or electronically. Communicates the results of the insurance authorization to the Utilization Review Department. Utilizes critical thinking skills and crisis intervention skills to respond to acute psychiatric situations and seeks assistance from other clinical staff as needed. Assist in front lobby coverage. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education
- Master's degree in Social Work/Counseling Experience
- One (1) year
- Experience in psychiatric triage/psycho-social assessment and intervention In Lieu Of A RN with one (1) year of psychiatric experience.