Receive incoming calls and emails from potential clients and work to schedule an appointment with the attorney
Set up Zoom meetings to add to appointments
Continue in communication with clients as needed to address any issues or rescheduling that needs to be handled
Follow up on leads in an attempt to get all scheduled for a consult
Update project management system with all client activity
Work with Manager and team to continue to grow the business and make processes and systems better As Back Up to the Front Desk
only as needed
Be available for attorney needs during appointments
Be a witness on signings
Greet clients and ensure that they receive the best in customer care
Complete tasks for client check-out
payments, receipts, scheduling signings, etc. Skills
Experience using or implementing AI tools, platforms, or workflows is highly desired. Relevant AI certifications are considered a strong plus.
Able to spend most of the day on the phone taking warm and hot leads or speaking with current clients.
Excellent phone skills
Excellent verbal and written communication skills
Demonstrate strong leadership skills, including the ability to guide, motivate, and support team members
Must be able to work in a fast-paced environment and have friendly people skills
Must be able to multitask
Must be adaptable
able to adjust as job duties may change due to the growing business
Proficient with Microsoft Office (Outlook calendar) and Google Drive applications
Able to learn new skills
Highly organized and pays close attention to detail
Ability to work alone and with a team
Problem-solving skills
Able to exhibit compassion and empathy to hurting clients
Computer literacy
Flexible
On any given day, you may need to perform a variety of tasks
Experience with Trello and DocuSign a plus Dress code
business casual for a professional environment.

Job Type:

Full-time Pay:

$18.00

$20.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Please describe any experience you have that is relevant to this role. Ability to

Commute:

Irmo, SC 29063 (Preferred) Ability to

Relocate:

Irmo, SC 29063: Relocate before starting work (Preferred)

Work Location:

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