A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Job Description Summary Be the First Smile Patients See on Their Cancer Care Journey Join our Oncology team and make a meaningful difference from the moment a patient walks through our doors. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center
CC005634 LAN
- Hematology Oncology Outpatient Clinic (LMC) Pay Rate Type Hourly Pay Grade Health-21 Scheduled Weekly Hours 40 Work Shift Day (United States of America) Job Description As a Patient Access Registrar , you are more than the first point of contact—you are an important part of creating a welcoming, compassionate experience for patients and families navigating their cancer care journey. You'll combine exceptional customer service with accuracy and efficiency to ensure patients are registered correctly and prepared for their visit. What You'll Do Welcome and register patients in a timely, courteous, and compassionate manner , creating a positive first impression. Verify patient demographics, insurance information, and identification to ensure accurate registration. Obtain required patient signatures and copies of insurance cards and identification. Collect deductibles, co-insurance, and other applicable patient payments with professionalism and sensitivity. Serve as a trusted resource for patients and families, helping them navigate the front-end registration process. Maintain accuracy and confidentiality while handling sensitive patient and financial information. Collaborate with clinical and administrative teams to support a smooth, coordinated patient experience.
Additional Job Description Education:
High School Diploma or GED preferred. Ability to read, understand, and follow business office policies and procedures.
Experience:
One year of office experience, preferably in a healthcare or customer-service environment, with regular contact with the general public. Why This Role Matters In oncology, every interaction matters. Patients may arrive feeling uncertain, overwhelmed, or anxious about what lies ahead. Your kindness, professionalism, attention to detail, and willingness to help can make a difficult day a little easier. If you're passionate about helping people, thrive in a fast-paced environment, and want your work to make a difference, we invite you to join our Oncology team. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
