A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Full-time Patient Service Representative / Tech Aide American Health Imaging - 3.3 Mount Pleasant, SC Job Details Full-time 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Benefits from day one Life insurance Referral program Qualifications Health insurance authorizations In-person patient registration Direct patient care Medical procedure preparation Phone communication Pre-examination patient preparation Medical insurance coverage verification In-person customer service Patient demographics Filing Assisting medical staff Medical scheduling Clinical data entry Data verification Multi-line phone systems Handling patient inquiries Phone call management Patient escort assistance Patient education Managing patient records Medical terminology Communication skills Entry level Quality data entry Customer data entry Full Job Description Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform. Full-time Patient Service Representative/Tech Aide in
Mount Pleasant, SC Schedule:
10am-7pm with 1 hour lunch break
American Health Imaging Mount Pleasant:
1172 US Highway 41 Suite 103, Mt. Pleasant, SC, 29466 Lumexa Imaging partner American Health Imaging has an entry-level Patient Service Representative role open in Mount Pleasant, South Carolina. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting! The full-time Patient Service Representative/Tech Aide will work10am-5pm assisting techs with patients, and from 5pm-7pm will be the Closing Patient Service Representative at the front desk.
Duties & Responsibilities:
Schedule Patients for Diagnostic Exams and Procedures Assist with Authorization and Verifications Checking Patients In / Out Answering Multiple Phone Lines Provide Accurate and Complete Information to Billing Office Insurance Verification Ensure Accuracy of Patient Data Entered Into System Process Requests and Filing of Patient Records Assist technologists during contrast administration and patient care Prepare patients for imaging procedures Escort patients and provide pre-exam instructions Help patients on and off the imaging table Prepare exam rooms between patients Keep patient flow moving to help technologists stay on schedule Monitor schedules and communicate changes with the imaging team Provide excellent customer service throughout the patient experience Support front desk operations as needed What We're Looking For 1-4 Years Experience in Medical Office Setting or Hospital Experience in Authorizations and Insurance Verification Preferred Ability to Handle Heavy Patient Volume Strong Customer Service and Computer Skills Ability to multi-task Medical Terminology Knowledge Ability to work in a fast-paced clinical environment Excellent communication and customer service skills Team-oriented with a positive attitude Benefits (Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed below.) Monthly Bonus Opportunity Medical, Dental, Vision, Life Insurance & Pharmacy Plans (with Benefits effective first day of the month following your hire date!) 401(k) with employer contribution Paid Vacation Time PTO Accrual Beginning Day 1 Colleague Referral Bonus Program Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status. The American Health philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care. #AHISC Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce. Lumexa Imaging is an equal opportunity employer.
