Medical Office Assistant - Pediatrics - MUSCP

Medical Office Assistant

• Pediatrics

• MUSCP R-0000061367

  Mount Pleasant, South Carolina Patient Access, Records, Health Information, Medical Records & Coding Business Operations Full Time Add to favorites View favorites Job Description Summary Join our dynamic team at MUSC Children's Health
• Mt Pleasant, an MUSC physician office offering pediatric primary care.

Our team thrives on working together to make a real difference in the lives of the patients and families that we serve. If you're passionate about pediatrics and eager to be part of a team that values professional growth and compassionate care, we'd love to have you with us! Entity Carolina Family Care, Inc. (CFC) Worker Type Employee Worker Sub-Type​ Regular Cost Center

CC005523 CFC PC PEDS MUSC

Children's Health Mt. Pleasant Pay Rate Type Hourly Pay Grade Health-21 Scheduled Weekly Hours 40

Work Shift Job Description Job Summary/Purpose:

Greets and welcomes patients and families in person or on the telephone. Optimizes the patients' experience and clinic efficiency time by scheduling appointments appropriately, either by phone or in person. Maintains patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively. Collects Co-pays and prior patient balances. Protects patients' rights by maintaining confidentiality of personal and financial information. Position also involves customer service, message distribution, ancillary scheduling and referrals management. Ability to interact with medical professionals and other care team members from diverse cultures and backgrounds.

Job Duties and Responsibilities:

Obtain and update demographic and insurance information for all patients. Meet standard productivity metrics while performing the pre-registration and registration process. Complete all regulatory and compliance related forms for the visit. Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement. Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Additional Job Description Required Minimum Training and Education:

High School diploma or equivalent education required. One year of customer service experience. Must have basic computer skills. Previous healthcare front desk experience preferred. Demonstrate ability to organize and prioritize work, provide excellent verbal and written communication, interact tactfully with customers and establish and maintain effective relationships with others.

Required Licensure, Certifications, Registrations:

n/a

Physical Requirements:

Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+

• ) unassisted.

Lift from 36" to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees MUSC Children's Health MUSC Children's Health is part of South Carolina's most comprehensive academic health care system, offering career options at our nationally ranked pediatric hospital , ambulatory surgical and specialty care center , children's research institute and clinics and patient care sites. We provide the broadest range of advanced care devoted exclusively to the well-being of children. Our nationally ranked pediatric hospital is located in downtown Charleston, while our primary, urgent, and specialty care clinics can be found throughout the Tri-County area. We proudly care for patients across South Carolina, the southeast region and beyond.