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Tennessee Quality Care – an Addus family company

Specialist Scheduling

Career Insights for Registrar / Patient Service Representative

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Based on Tennessee data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,696 / year median in Tennessee

+9% projected growth

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Job Description

Transform Lives as a Full-Time Home Health Office Manager- Dover, TN Make a real difference in your community! Tennessee Quality Care is looking for a compassionate Office Manager to join our Home Health team. Bring your skills to patients' homes and help them recover, manage chronic illness, and maintain independence.
We offer:
Great culture and team atmosphere Comprehensive benefits (medical, dental, vision, life/AD&D, disability) 401(k) retirement plan with a generous company match Generous time off accruals Paid holidays Tuition Reimbursement Employee Referral Program Merit Increases Employee Discount Programs Work/life balance
What You'll Do:
Maintains confidentiality of patient information. Maintains accurate up to date records in accordance with regulations of Medicare and the Policy and Procedure Manual. Communicates effectively on the telephone with patients, families and staff. Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available. Welcomes and assists all guests. Manages incoming, outgoing and interoffice mail. Performs typing, faxing and coping tasks as requested for various staff persons. Inputs data into computer for billing purposes. Orders and maintains accurate records of medical equipment and supplies. Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed. Responsible for gathering and recording staff members' daily records, i.e., mileage, visit times, etc. Tracks admission, discharge, case conferences, certification and re-certification dates on all patients. Responsible for assisting with audits of patient information. Maintains accurate mailing lists of employees, patients, Medical Directors, physicians and contractors and forwards any changes to the Corporate Office. Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned.
Qualifications:
Must be 18 years of age Must have reliable transportation; if by car, a valid driver's license and proof of insurance is required Nurturing and compassionate nature with the desire to care for others Ability to work with limited supervision Good communication and interpersonal skills Ready to Make a Difference? Apply today and bring care where it matters most. Text to
Apply:
Text 11438 to 334-518-4376 #ACHH Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
View the full rankings here:
https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.