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Patient Service Rep - UT Primary Care LaFollette

Job

University Physicians' Association

LaFollette, TN (In Person)

Full-Time

Posted 1 week ago (Updated 1 day ago) • Actively hiring

Expires 7/19/2026

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Job Description

Description University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for UT Primary Care Lafollette a primary care office located in Lafollette, TN.
Job duties include:
Greet patients in friendly and timely manner Ensure that patients complete necessary forms required for the electronic health record and billing office Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays Ensures good patient flow through practice by timely processing of patients as they arrive at front office Answer patient inquiries regarding patient registration information or billing questions Refers patient inquiries regarding medical care or treatment to medical assistant or physician Schedules patients with appropriate physician Document scanning into electronic health record Other duties as assigned Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more! Requirements Must have at least 6-months to 1-year of previous medical office experience.