Patient Service Representative Allergy & ENT Associates of Middle TN

• 5.0 Lebanon, TN Job Details Full-time $18
• $20 an hour 4 hours ago Benefits Free parking Profit sharing AD&D insurance 401(k) 3% Match Health insurance Dental insurance 401(k) Paid time off On-the-job training Uniform allowance Vision insurance 401(k) matching Employee discount Opportunities for advancement Bereavement leave Life insurance Qualifications Customer communication English Medical scheduling High school diploma or GED Medical records Attention to detail Organizational skills Full Job Description We are hiring a Full Time Front Desk Receptionist.

Primary Function:

Able to multi-task while providing excellent customer service operating the front desk responsibilities for our outpatient office.

Job Responsibilities:

Open the office each day. Answer the telephone pleasantly. Route calls as needed. Greet patients with a smile and friendly manner as they arrive for their allergy shot/appointment. Check patients in using our EMR system

• eClinicalWorks (eCW). Provide new patients with appropriate paperwork. Verify patient demographic and insurance information for new and established patients
• with 100% accuracy rate. Explain financial and collection policies to new patients
• provide written guidelines to each patient.

Ensure all patient paperwork is complete before patient is seen. Working knowledge of all managed care plans for benefits coverage, including HMO and PPO. Keep the patient waiting room area neat and clean throughout the day. Ensure compliance with HIPAA regulations and maintain patient confidentiality. Assist with patient payment collections of co-pay at time of service. Appointment scheduling. Coordinate with other healthcare professionals to ensure smooth patient flow. Assist with administrative tasks such as filing, faxing, and scanning documents. Attend monthly department staff meetings. Perform all other tasks and projects assigned by department manager.

Education / Certification

/

Licensure Requirements:

High school education or G.E.D. equivalent

• required. Two years prior experience in a medical office
• preferred. Certificates/licensure requirements
• none.

Qualifications:

Detailed oriented. Previous experience in a medical office setting

• 2 years preferred.

Communication skills including:

fluent in oral and written English

• required.

Strong computer skills including the ability to send/receive messages, navigate information technology associated with the position, and use our Electronic Medical Records system eCW. Hard worker. Good with multitasking. Excellent organizational skills and attention to detail. Able to follow through on assignments. Enthusiastic team player. Positive attitude. Professional appearance and demeanor. Ability to thrive in a fast-paced environment. Willingness to learn. Due to the sensitivity of our allergy patients, we cannot employ anyone who smells of strong odors including smoke, perfume, or cologne.

Uniform:

Black scrubs. The practice will annually reimburse for uniform items up to $120.

Job Perks:

Uniform reimbursement.

Great schedule:

No nights. No weekends. No holidays. No call. 1/2 day on Fridays.

Schedule:

Monday:

7:20am-5:15pm,

Tuesday:

7:20am-4:45pm,

Wednesday:

7:20am-4:45pm,

Thursday:

7:20am-5:15pm,

Friday:

6:50am-11:45am. Excellent clinical culture. On-the-job training. Occasional free lunches from sales reps. Convenient free parking.

Benefits:

Competitive hourly pay based on experience and credentials. Medical insurance. Dental insurance

• optional. Vision insurance
• optional. Life insurance. PTO time starts accruing on day 1 and is available after 90 days. 401(k) program with 3% company profit sharing
• eligible after 1 year.

Work Location:

In person only. We cover two locations (Hermitage and Lebanon), but we are looking to hire primarily at our Lebanon location.

Work Remotely:

No Principals only. Recruiters, please don't contact this job poster. Please do not contact job poster about other services, products or commercial interests.

Job Type:

Full-time Pay:

$18.00

• $20.

00 per hour

Benefits:

401(k) 401(k) matching AD&D insurance Bereavement leave Dental insurance Employee discount Free parking Health insurance Life insurance On-the-job training Opportunities for advancement Paid time off Uniform allowance Vision insurance

Medical Specialty:

Allergy & Immunology Otolaryngology Application Question(s): Do you have experience with eCW (e-clinical works)? If so, how long?

Experience:

Patient Service Representative:

2 years (Required)

Language:

Spanish (Preferred)

Work Location:

In person