• Overview
• Baylor Scott & White Institute for Rehabilitation
• Arlington (Cooper), TX
• Patient Service Specialist (PSS)
• Hours: vary between Monday - Friday 7am - 7pm
• Full Time
• Compensation depends upon candidate's years of experience and internal equity.
• This is an entry-level position.
• Starting salary:
• $19 - $25 per hour
• based off experience
• Benefits of becoming a Patient Service Specialist with us:
• Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

+ Health, Dental, and Vision insurance; Life insurance; Prescription coverage

+ Paid Time Off (PTO) and Extended Illness Days (EID)

+ A 401(k) retirement plan with company match

+ Short and Long Term Disability

+ Personal and Family Medical Leave

+ PSS Ladder Program

• Eligibility and effective dates vary
• Responsibilities
• We are looking for someone that is organized, detail oriented, flexible and able to work well with others or independently.

Someone who can provide outstanding customer service in a fast paced environment. We process referrals, schedule patients, complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing reports and other tasks as needed.

+ Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.

+ Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.

+ Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.

+ Collects toward patient responsibility at each visit.

+ Scan and maintain medical documents.

+ Reconciles and posts charges daily and other reporting to ensure clean claim processing.

+ Responds to all request for information from patients, other department and physicians.

+ Maintains office, orders supplies and manages mail.

+ Willingness to adjust schedule to center needs.

+ Travels Attends all mandatory meetings and in-service education programs.

+ Travels to non-home location center or other site for coverage when necessary.

• Qualifications
• + HS diploma or GED is required
• Preferred Experience
• + Customer service experience + Knowledge of insurance verification + Healthcare, medical, or dental office administration \#BSWIR-Outpatient
• Additional Data
• _Equal Opportunity Employer including Disabled/Veterans_
• Location : Location
• _US-TX-Arlington_
• Job ID
• _383329_
• Position Type
• _Full Time_
• Experience (Years)
• _1_
• Category
• _Administrative - Administrative Services_
• Company
• _Baylor Scott & White Institute for Rehabilitation - Outpatient_