Find Jobs
Find Jobs Near You – Available Work in Your Location
Patient Service Specialist - Medical Front Office
Career Insights for Registrar / Patient Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Texas data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,594 / year median in Texas
+8% projected growth
Job Description
- Overview
- Baylor Scott & White Institute for Rehabilitation
- Arlington (Cooper), TX
- Patient Service Specialist (PSS)
- Hours: vary between Monday - Friday 7am - 7pm
- Full Time
- Compensation depends upon candidate's years of experience and internal equity.
- This is an entry-level position.
- Starting salary:
- $19 - $25 per hour
- based off experience
- Benefits of becoming a Patient Service Specialist with us:
- Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
+ Health, Dental, and Vision insurance; Life insurance; Prescription coverage
+ Paid Time Off (PTO) and Extended Illness Days (EID)
+ A 401(k) retirement plan with company match
+ Short and Long Term Disability
+ Personal and Family Medical Leave
+ PSS Ladder Program
- Eligibility and effective dates vary
- Responsibilities
- We are looking for someone that is organized, detail oriented, flexible and able to work well with others or independently.
Someone who can provide outstanding customer service in a fast paced environment. We process referrals, schedule patients, complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing reports and other tasks as needed.
+ Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
+ Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
+ Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
+ Collects toward patient responsibility at each visit.
+ Scan and maintain medical documents.
+ Reconciles and posts charges daily and other reporting to ensure clean claim processing.
+ Responds to all request for information from patients, other department and physicians.
+ Maintains office, orders supplies and manages mail.
+ Willingness to adjust schedule to center needs.
+ Travels Attends all mandatory meetings and in-service education programs.
+ Travels to non-home location center or other site for coverage when necessary.
- Qualifications
- + HS diploma or GED is required
- Preferred Experience
- + Customer service experience + Knowledge of insurance verification + Healthcare, medical, or dental office administration \#BSWIR-Outpatient
- Additional Data
- _Equal Opportunity Employer including Disabled/Veterans_
- Location : Location
- _US-TX-Arlington_
- Job ID
- _383329_
- Position Type
- _Full Time_
- Experience (Years)
- _1_
- Category
- _Administrative - Administrative Services_
- Company
- _Baylor Scott & White Institute for Rehabilitation - Outpatient_
Benefits
- Paid Time Off (PTO)
- Medical Leave
- 401(k) Plans
- Other Retirement and Savings