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Patient Service Specialist - Medical Front Office
Career Insights for Registrar / Patient Service Representative
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Based on Texas data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,594 / year median in Texas
+8% projected growth
Job Description
- Overview
- Baylor Scott & White Institute for Rehabilitation
- Austin, TX (Onion Creek)
- Patient Service Specialist (PSS)
- Hours: vary between Monday - Friday 7am - 7pm
- Full Time
- Compensation depends upon candidate's years of experience and internal equity.
- This is an entry-level position.
- Starting salary:
- $19 -$25 per hour
- based off experience
- Benefits of becoming a Patient Service Specialist with us:
- Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
+ Health, Dental, and Vision insurance; Life insurance; Prescription coverage
+ Paid Time Off (PTO) and Extended Illness Days (EID)
+ A 401(k) retirement plan with company match
+ Short and Long Term Disability
+ Personal and Family Medical Leave
+ PSS Ladder Program
- Eligibility and effective dates vary
- Responsibilities
- Seeking someone that is organized, adaptable and able to work well with others or independently.
Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.
+ Greets patients
+ Answers phones
+ Patient intake and data entry
+ Insurance verification and pre-authorization
+ Schedules patient appointments
+ Operates front office of outpatient centers
+ Supports therapists and therapy assistants
+ Daily cash balancing and weekly banking deposits
- Qualifications
- + HS diploma or GED is required
- Preferred Experience
- + Customer service experience + Knowledge of insurance verification + Healthcare, medical, or dental office administration \#BSWIR-Outpatient
- Additional Data
- _Equal Opportunity Employer including Disabled/Veterans_
- Location : Location
- _US-TX-Austin_
- Job ID
- _383327_
- Position Type
- _Full Time_
- Experience (Years)
- _1_
- Category
- _Administrative - Administrative Services_
- Company
- _Baylor Scott & White Institute for Rehabilitation - Outpatient_
Benefits
- Paid Time Off (PTO)
- Medical Leave
- 401(k) Plans
- Other Retirement and Savings